 |
| What we know and how we use it. |
Wallace IT Services has technicians that are knowledgeable in all aspects of your systems and networks. With a network that is properly configured, downtime can be non-existent. Our support staff has the capability of recognizing problem areas and can make recommendations that will improve your server and network reliability.
|
Servers play a major role in your business. Our experienced staff of technicians are highly knowledgeable in server installations, tuning, maintenance and monitoring for reliable performance in a critical business environment.
|
| Have problems logging into your server? |
| Need a VPN between your offices? |
Whatever it is, Wallace IT Services can tackle the problem and get you back in service. We do not use immediate corrective action. Instead, our technicians are trained to recognize poorly designed networks and improperly configured servers. They have the capability to resolve your problems and get you running trouble free in a short period of time. |
 |
Have a full-time IT Staff already? No problem, Wallace IT Services can come in to your business and perform a complete systems analysis. We can work with your existing IT staff to correct problem areas and help you establish policies that will streamline your computer operations and increase the productivity of your employees by nearly eliminating downtime. |
| WITS provides support 24 hrs a day and 7 days a week. |
| No downtime? No problem either! We can make sure that you stay that way. Applying security patches to systems can be a daunting task in itself. Let our trained staff take over the patching so your staff can get back to what they were hired to do. |
| Hardware: |
• Desktops/Servers: Intel, RISC, AS/400
• Storage Devices: IDE, SCSI, RAID (0,1,3,5,10) |
| Software: |
• Mail Servers: Linux Sendmail, MS Exchange
• Web Servers: Linux Apache, MS IIS
• Applications: MS Office, Word Perfect, specialty applications
• Databases: Oracle, DB2, MS SQL, MySQL, Fox Pro, Access, Lotus Notes/Domino
• Operating Systems: Windows, Linux, AIX, HP-UX |
| Networking: |
• Cabling
• Wireless: routers, hubs, switches
• Protocols: TCP/IP, NetBIOS, Net Beui |
| Support Options: |
• Coverage: 24X7, regular business hours, custom
• Application/Data Hosting: dedicated server, shared server |
| Additional Services: |
• Disaster Recovery: operational, application level
• Data Vaulting and Data Security
• System Monitoring
• Job Scheduling
• Installations, Upgrades, and Maintenance
• Performance Monitoring and Reporting |
| State-of-the-Art Data Center: |
• Secure Site
• Underground Vault Location
• Restricted Access
• Redundant Systems: power (generator and battery back-up), air conditioning/cooling
• Equipment-safe FM-200 Fire Suppression
• Dual-Path Fiber Optical Internet/Telephone Connections |
| |
